Shipping Policy
1. Order Processing
All confirmed orders are processed within 1–2 business days (excluding Sundays and public holidays).
Once your order is packed and ready for dispatch, you will receive a confirmation message or tracking update (if applicable).
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2. Delivery Time
Orders within the local area are usually delivered within 1–3 days.
Orders outside the city or within the state may take 3–7 business days, depending on the courier and location.
Delays caused by natural events, transport strikes, or courier issues are beyond our control, but we’ll always keep you informed.
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3. Shipping Charges
Local delivery may be free or charged at a minimal rate depending on distance.
Outstation or courier deliveries are subject to standard courier rates, which will be shown at checkout or informed before dispatch.
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4. Packaging
All items are packed with care to maintain freshness, hygiene, and product safety.
We use food-safe, moisture-proof, and sealed packaging to ensure your namkeen reaches you in perfect condition.
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5. Tracking and Support
For courier orders, a tracking ID will be provided (if available).
You can contact our team anytime for delivery updates or queries.
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6. Damaged or Delayed Deliveries
If your order arrives damaged or spoiled, please report it within 24 hours of delivery with photos or videos.
We will verify and
offer a replacement or refund as per our Return Policy.
